This Privacy Policy explains how Vittoria Casa LLC collects, uses, and protects information when you visit our website or engage our services.

Vittoria Casa LLC (“Vittoria Casa,” “we,” “us,” or “our”) respects your privacy. This Policy describes the information we collect, how we use it, and the choices available to you.

Information We Collect

We collect information you provide directly — such as your name, email address, telephone number, mailing or delivery address, and the details you share through our concierge, consultation requests, or contact forms.

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information is gathered through cookies and similar technologies.

How We Use Your Information

• To respond to your inquiries, consultation requests, and bespoke commissions;
• To prepare estimates, proposals, and orders;
• To provide, maintain, and improve our website and services;
• To communicate with you about products, appointments, and updates you have requested;
• To comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. You may control cookies through your browser settings; disabling them may affect certain features.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (such as hosting, analytics, communications, and fulfillment), with professional advisors, or where required by law, legal process, or to protect the rights, property, or safety of Vittoria Casa, our clients, or others. In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to maintain our client relationships, and to satisfy legal, accounting, or reporting requirements.

Data Security

We employ reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, to object to or restrict certain processing, or to opt out of marketing communications. Residents of certain jurisdictions — including under the California Consumer Privacy Act (CCPA) and the EU/UK General Data Protection Regulation (GDPR) — may have additional rights, and we will honor those rights as required by applicable law. To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from minors.

International Visitors

Vittoria Casa is based in the United States. If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision, and your continued use of our website constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or our handling of your information, please contact:

Vittoria Casa LLC
Atlanta, Georgia
Telephone: 645-654-0739
Email: info@vittoriacasa.com

These Terms of Use govern your access to and use of the website and services of Vittoria Casa LLC.

Acceptance of Terms

By accessing or using the Vittoria Casa website (the “Site”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use the Site.

Use of the Site

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. You agree not to misuse the Site, interfere with its operation, attempt to gain unauthorized access, or use it for any unlawful purpose.

Intellectual Property

All content on the Site — including text, imagery, graphics, logos, the Vittoria Casa name and marks, designs, and the look and feel of the Site — is the property of Vittoria Casa LLC or its licensors and is protected by intellectual-property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

Products, Estimates & Bespoke Commissions

Our beds, mattresses, linens, and related goods are handcrafted and frequently made to order. Product descriptions, imagery, and any pricing, estimates, or configurations presented on the Site — including through our online configurator or concierge — are provided for illustrative purposes only, are not binding offers, and do not constitute a final quotation. Final specifications, pricing, lead times, and terms are confirmed in writing through a private consultation and order agreement. We reserve the right to modify or discontinue products and to correct errors at any time.

Orders & Payment

Any order is subject to acceptance by Vittoria Casa and to the terms of the applicable order agreement, including deposit, payment, delivery, and cancellation provisions. Bespoke and made-to-order items may be non-refundable once production has commenced, as set out in your order agreement.

Communications & Submissions

When you contact us or submit information through the Site, you represent that the information is accurate and that you have the right to provide it. Any feedback or suggestions you provide may be used by us without obligation to you.

Third-Party Links

The Site may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for their content, products, or practices.

Disclaimers

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, Vittoria Casa LLC and its members, officers, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Site.

Indemnification

You agree to indemnify and hold harmless Vittoria Casa LLC and its members, officers, and affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. You agree that any dispute arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Atlanta, Georgia.

Changes to These Terms

We may revise these Terms from time to time. The “Last updated” date above reflects the most recent version, and your continued use of the Site constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms may be directed to:

Vittoria Casa LLC
Atlanta, Georgia
Telephone: 645-654-0739
Email: info@vittoriacasa.com